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Privacy Policy
www.hammad.biz (“Hammad,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
What Information We Collect
We may collect various types of information from you, including:
- Personal Information: Name, email address, phone number, shipping address, billing address, and payment information.
- Order Information: Products purchased, order history, and payment details.
- Usage Data: Information about how you use our website, such as pages visited, time spent on the site, and links clicked.
- Device Information: Information about your device, such as IP address, browser type, and operating system.
- Social Media Information: If you log in through social media, we may collect information you’ve made public or that the social media platform shares with us, in accordance with their privacy policies.
How We Collect Information
We collect information from you in several ways, including:
- When you provide it directly: This includes information you provide when you create an account, place an order, contact customer support, or participate in surveys or contests.
- Automatically: We may collect information about your device and how you use our website through cookies, web beacons, and other tracking technologies.
How We Use Your Information
We use your information for various purposes, including:
- To process and fulfill your orders.
- To communicate with you about your orders, products, and promotions.
- To improve our website and services.
- To prevent fraud and abuse.
- To comply with legal obligations.
Sharing Your Information
We may share your information with third-party service providers who assist us with our business operations, such as shipping carriers, payment processors, and marketing partners. We do not sell or rent your personal information to third parties for their marketing purposes.
Disclosure to Government Authorities
We prioritize the protection of your personal information. However, we may be legally obligated to disclose certain user data in response to valid government requests. These requests must adhere to applicable laws and regulations.
Cookies and Analytics
We use cookies and similar technologies to enhance your browsing experience and to gather information about how our website is used. These technologies collect data such as your IP address, browser type, and pages visited. This information is used to improve our website’s performance, understand user behavior, and provide a more personalized experience.
Please note that this information does not identify you personally. You can control the use of cookies through your browser settings.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Taking Control of Your Data (Data Deletion Right)
We understand you value your privacy. You have the right to request the deletion of your personal information. Simply email us to info@hammad.biz with your request.
Here’s what happens next:
- We’ll promptly receive your request and initiate a secure deletion process.
- Your data will be completely removed within 15 business days InShaAllah.
- We may contact you for verification to ensure it’s the right account (if necessary).
Your Privacy Matters
We’re committed to protecting your information. In addition to deletion, you also have the right to:
- Access and review your personal data.
- Correct any inaccuracies in your information.
- Opt-out of receiving marketing communications from us.
For more information on these rights, please contact us.
Children’s Privacy
Our website is designed for adults. We do not collect personal information from children under the age of 18.
If you believe your child has shared personal information with us, please contact us immediately. We will take steps to remove the information from our systems.
Links to Other Websites
Our website may contain links to other websites for your convenience and to provide additional information. These external websites are operated independently and have their own privacy policies. We encourage you to review the privacy policies of any website you visit.
Please note that we are not responsible for the content, accuracy, or privacy practices of these external websites. By clicking on a link to an external website, you are leaving our website and entering a website not operated by us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: admin@hammad.biz
Phone: 01600774082
Address: House: 129, Road: 01, DOHS, Baridhara, Dhaka-1206
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HAMMAD is a trusted online surgical and medical shop in Bangladesh. Our journey began with a simple yet profound mission...
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