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Terms & Conditions
Please read all these Terms and Conditions
As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these Terms and Conditions to make sure that they contain all that you want and nothing that you are not happy with. If you are not sure about anything, just phone us on +8801600774082 or drop an email at admin@hammad.biz.
Application
- These Terms and Conditions govern the sale of all Goods to you, the Customer. The Supplier is HAMMAD, located at House 129, Road 01, DOHS, Baridhara, Dhaka, 1206, and can be contacted at +8801600774082 and admin@hammad.biz
- By placing an order, you agree to be bound by these terms. To purchase from our website, you must be at least 18 years old and legally capable of entering into a binding contract.
- You agree to use the website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
Interpretation
- Customer: Refers to any individual or entity who is purchasing products from the Website.
- Contract: This is the agreement between you (the buyer) and HAMMAD (the seller) for the purchase of the goods. It’s legally binding, meaning both parties are obligated to fulfill their responsibilities outlined in the contract.
- Delivery Location: This specifies the address where the seller will deliver the goods you purchased. This address should be confirmed in your order.
- Goods: This refers to the specific items you are buying from the website that are advertised there. The exact quantity and description of the goods should be detailed in your order.
- Order: This is the official request you submitted on the website to purchase the goods. You likely followed a step-by-step process to complete the order.
- Privacy Policy: This is a separate document explaining how the seller will handle any confidential or personal information you provide through the website.
- Website: This specifies the exact website (www.hammad.biz) where the goods are advertised and where you likely placed your order.
By understanding these definitions, you’ll have a clearer grasp of your rights and obligations as a buyer, and the seller’s responsibilities in fulfilling your order.
Interpretation of the Goods Description Clause
- The description of the Goods is as set out in the Website, catalogs, brochures or other form of advertisement. Any description is for illustrative purposes only, and there may be small discrepancies in the size and color of the Goods supplied.
- In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
- All Goods which appear on the Website are subject to availability.
- We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.
Personal Information
- Privacy Policy: All personal information collected will be managed according to the company’s privacy policy. This means your data is handled confidentially and securely.
- Communication: The company can contact you via email, other electronic means, or traditional mail.
- Customer Consent: By agreeing to the contract, the customer (you) consents to these communication methods.
Basis of Sale
- The description of the Goods in our website does not constitute a contractual offer to sell the Goods. We reserve the right to reject any Order submitted on the Website, although we will attempt to provide a reason promptly.
- The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.
- A Contract will be formed for the sale of Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an order, you agree to us giving you confirmation of the Contract by means of an email with all information in it (i.e. the Order Confirmation).
- While we strive to maintain accurate inventory levels, we cannot guarantee product availability. In the event of stock shortages, we reserve the right to cancel your order or offer suitable alternatives or a refund.
- Prices of our products are subject to change without notice.
- In the unlikely event of a pricing error on our website, we will let you know. You can confirm the order at the correct price or cancel it. If we cannot contact you, we may cancel the order. We reserve the right to cancel orders due to pricing errors even after confirming them. If you have already paid, you will receive a full refund.
- Product images are for illustrative purposes only and may not accurately reflect the exact appearance of the product.
Price and Payment
- The price of the Goods, exclusive of VAT, is clearly displayed on the Website when you place your order.
- Shipping/Delivery charges are additional and will be calculated based on your delivery address. These costs will be shown to you during the final checkout process.
- We offer convenient payment options:
- Cash On Delivery (COD): Pay in cash upon receiving your order.
- Nagad Mobile Banking: Pay directly through your Nagad account.
- Direct Bank Transfer/Deposit: Transfer the payment to our bank account.
Please note: Prices are in BDT. We reserve the right to change prices without notice, except for orders already confirmed.
Delivery
- We will deliver the Goods to the buyer delivery location through 3rd part delivery services.
- Delivery times are estimates, 2 to 8 days and not guaranteed.
- If delivery is delayed beyond the specified time due to factors outside our control (such as shipping carrier issues), the buyer may cancel the order and receive a refund.
- Partial deliveries are not acceptable.
- Delivery location is limited to the entire Bangladesh.
- The buyer should inspect the goods upon delivery in the presence of the delivery personnel and is responsible for them after delivery is complete. If the Goods do not match the order description, the Buyer may reject or cancel the order. However, the Buyer remains responsible for the original delivery charges.
Limitation of Liability
- The Company is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
- Our total liability to you for any claim arising from the use of our products or website is limited to the amount you paid for the product.
Copyright and Intellectual Property
HAMMAD respects the intellectual property rights of others. The content on our website, including text, graphics, logos, images, and software, is protected by copyright and other intellectual property laws. You may not use any of our content for commercial purposes unless you have obtained written permission from us.
Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
Changes to Terms and Conditions
The Company reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on our website, and your continued use of the website constitutes acceptance of the updated Terms and Conditions.
Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: admin@hammad.biz, info@hammad.biz
Phone: 01600774082
Address: House-129, Road-01, DOHS, Baridhara, Dhaka
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